Returns & Exchanges
At Pitshirts, we want you to be completely satisfied with your new look, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn apparel. If your fit isn't perfect or you've changed your mind, our streamlined process ensures you get back to looking your best in no time.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are in unwashed and unworn condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
